Second Opinion

Last Updated: [02-dec-2024]

At HSA Second Opinion (https://hsasecondopinion.com/), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

We collect personal and medical information to provide our second opinion services effectively. This may include:
a. Personal Information: Name, contact details (email address, phone number), and other details you provide during registration or communication.
b. Medical Information: Reports, test results, medical history, and other health-related data submitted for a second opinion.
c. Technical Information: IP address, browser type, and usage data collected through cookies and similar technologies for website functionality and analytics.

2. How We Use Your Information

We use your information solely for the purposes outlined below:
a. To review your medical reports and provide expert second opinions.
b. To communicate with you about your submissions, updates, or changes to our services.
c. To improve our website’s functionality and user experience.
d. To comply with legal requirements or respond to lawful requests from authorities.

3. Sharing of Information

We respect the confidentiality of your data and do not sell, share, or disclose it to third parties, except in the following cases:
a. Doctors and Medical Professionals: Your medical information is shared only with qualified doctors within HSA Second Opinion for review and opinion.
b. Service Providers: Trusted third-party vendors who assist with technical or operational support (e.g., hosting services) may access limited information.
c. Legal Obligations: Information may be shared if required by law, court orders, or government regulations.

4. Data Security

We use industry-standard measures to protect your personal and medical data from unauthorized access, disclosure, or misuse. These include encryption, secure servers, and regular security audits. However, no system can guarantee 100% security, so please submit your information with this understanding.

5. Your Rights

As a user, you have the following rights concerning your personal information:
a. Access: You can request a copy of the data we have collected about you.
b. Correction: You can request corrections to inaccurate or incomplete data.
c. Deletion: You may request the deletion of your personal data, subject to legal and operational limitations.
d. Withdrawal of Consent: You can withdraw consent for us to process your information at any time, though this may limit our ability to provide services.

To exercise these rights, please contact us at info@hsasecondopinion.com.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These cookies:

  • Help us understand how you use our website.
  • Enable features like saving preferences.

You can disable cookies through your browser settings, but this may limit your access to certain features.

7. Children’s Privacy

Our services are not intended for individuals under 18 without parental or guardian consent. We do not knowingly collect information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised date. Please review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Business Incubation Center, Health Services Academy
Prime Minister Health Complex, NIH Islamabad

Phone: 051-9255595 | 0304-0111229
Email: info@hsasecondopinion.com