1. What is HSA Second Opinion?
HSA Second Opinion is an online platform where users can seek a professional second opinion on their medical reports from qualified doctors.
2. How does the process work?
- Sign up or log in to your account on our website.
- Upload your medical reports and provide any necessary details.
- Make a payment using your preferred payment method.
- Our qualified doctors will review your information and provide an expert opinion.
3. What types of medical reports can I submit?
You can submit a wide range of reports, including but not limited to:
- Lab test results
- Imaging reports (e.g., X-rays, MRIs)
- Diagnosis reports
4. How long does it take to receive a second opinion?
Typically, you will receive a response within 2-3 business days after submitting your reports. The exact timeframe may vary based on the complexity of your case.
5. What payment methods are accepted?
We accept payments via:
- Credit card
- JazzCash account
- Easypaisa account
6. Can I get a refund if I am not satisfied with the opinion?
Refunds are only issued in specific cases, such as technical errors or if the service has not yet been provided. Please refer to our Refund Policy for more details.
7. How is my information kept secure?
We use advanced encryption and secure servers to protect your data. All medical information is handled with strict confidentiality. For more details, see our Privacy Policy.
8. Can I update or modify my submitted reports?
Once a report is submitted, modifications may not be allowed. If you need assistance, please contact our support team.
9. Is the opinion legally binding?
The second opinion provided is for informational purposes only and is not legally binding. It should not replace a consultation with your primary physician or specialist.
10. How do I contact support for further queries?
You can reach us via:
- Phone: 051-9255595 | 0304-0111229
- Email: info@hsasecondopinion.com
If you have additional questions, feel free to get in touch with our team. We are here to help!